FAQ: RWBY: Combat Ready
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will by account be charged?

We will begin charging credit cards after the campaign is over on October 30, 2017.

Last updated: October 01, 2017 14:44

How do Add-On Items work?

Check out this update for more information: https://www.kickstarter.com/projects/roosterteeth/rwby-combat-ready/posts/2014318

The tl;dr of it is: You select your pledge and increase it by the amount of the Add-On Item you are interested in. After the campaign is over, you will be prompted through BackerKit's Surveys to confirm what Add-On item you were interested in and that is what you will receive!

Last updated: October 13, 2017 08:50

Can you play the game solo?

Yes! It is possible to play the game solo, but the game is built on a core concept of teamwork. It is a better play experience when you can work together with one or more friends!

Last updated: October 13, 2017 08:50

What mechanics are in place to make it so that you’re not just picking the fastest attack every time it’s your turn to duel?

Every decision you make is tough! High speed cards deal little damage, while lower speed cards usually deal tremendous damage and have additional effects. You always want to play the lowest speed card you feel you can get away with! Also, you don’t draw new cards until the end of a duel, so you will need to carefully play every card in your hand. Don't waste your high speed cards early - save them for the right moment!

Last updated: October 13, 2017 08:50

Is the UK still considered to be in the EU?

Yes.

Last updated: October 13, 2017 08:50

Where do I give you my shipping address?

After the campaign is over, you’ll receive a survey form our pledge manager BackerKit where you can give all of your shipping information.

Last updated: October 13, 2017 08:50

Where do I give you my shirt size?

After the campaign is over, you’ll receive a survey from our pledge manager BackerKit where you can give us your shirt size (if that is included in your pledge.)

Last updated: October 13, 2017 08:50

The $200 Level - do you really get two copies of the game?

Yes! You get a signed version and an unsigned version!

Last updated: October 13, 2017 08:50

Will the game be available post-Kickstarter? Will EVERYTHING be available post-Kickstarter?

If we are successfully funded, a version of the game will be available in the Rooster Teeth Online Store. At this point in time, the Art Prints, Challenge Coin, and t-shirt are Kickstarter Exclusive.

Last updated: October 13, 2017 08:50

Name in Credits - what does that mean?

In the rule book, the last few pages where we’d thank our friends and family, your name would be listed as a special thanks for helping the game come to life. Depending on your perk level, your name may be preceded by a title (Associate Producer, Co-Producer, Executive Producer.)

Last updated: October 13, 2017 08:50

What do the challenge coins do?

Challenge coins were traditionally given in the military to prove membership when challenged and to enhance morale. They are given in recognition of special achievements by a member of their group. Since then, other organizations such as fraternities/sororities, biker groups, or even movie sets have given them out in recognition of certain services or accomplishments.

We offered challenge coins during our previous two Campaigns, Lazer Team the movie, and Million Dollars, But… the Game to give backers a way to show that they helped fund and support our endeavors. For RWBY: Combat Ready we are offering the coin again, letting Backers know that they are part of a massive community-wide event. (Lazer Team’s Coin: http://imgur.com/mtke97Z for example.)

Last updated: October 13, 2017 08:50

Is it possible to get an extra t-shirt/Challenge Coin/set of Art Prints/Board Game?

Yes! If you were an original Kickstarter Backer, you can now add more quantities of these items.

Last updated: November 17, 2017 11:24

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://rwbycr.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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